In case you haven’t talked to him yet, Dan is our new service coordinator and started October 2nd.
Dan is a PMI certified (CAPM) project manager. He spent 20 years in the automotive industry doing inside sales and customer service, plus technician and dispatching coordination. He was challenged with keeping 65 technicians busy.
After leaving the automotive industry, he did account management and provided technical assistance and high-level account resolution. Later he spent some time with an architecture firm and utilized REVIT to create high-quality architectural designs.
When Dan saw the requirements for Setpoint’s Service Coordinator advertisement, he thought it was a natural fit. Everything that the job required, Dan had extensive experience in. Drawing upon his past experience, he is working to streamline existing processes while he is mastering his position.
He believes we could benefit with less manual processes and automate more of the day-to-day functions. He plans to learn ComputerEase more in depth and develop ways to be more efficient. He thinks his position offers both challenge and growth.
Dan grew up in New Jersey and had visited our state multiple times. He was determined to move to Colorado and leave the east coast behind. Dan has lived here for more than 22 years and enjoys all our state has to offer. He enjoys his lifestyle change because he loves to fly fish, play ice hockey, ride mountain bikes, and snowboard. In addition, he plays lead electric guitar for fun in a band called The Dead Drifters two or three times a month. He has been married to his wife Gail for 17 years, and he has a son and grandson who he enjoys spoiling.
Please welcome him to Setpoint Systems.