How to use Setpoint Systems Corporation Log books

Logbooks are provided to all customers as a tool to be able to document the care of your Delta system.  There are 7 sections to your logbook: Emergency information  Operators log  Service logs  Equipment log  Temperature control drawings  Database programs printout  Operation and maintenance information  Back-up disks We would like to highlight a couple key sections below.  These are important …

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Setpoint Systems Corporation (Setpoint) supplies a Technical Services Agreement (TSA) Manual to all our TSA customers. One section of this manual is “Operator’s Log”. This is an area that the operator can keep track of questions and/or problem he or she finds between TSA visits. This log also is a way for the Setpoint TSA service technician knowledge of the …

Why a Technical Service Agreement form Setpoint Systems Corporation- Part 1 of 3

 Peace of mind: When you have a problem, you simply call our service line and immediately begin talking to a highly trained and technically qualified customer service representative that analyzes your problem, dispatches a properly trained service technician with the right parts to your facility to get you up and running the first time out.  Discounted labor and …